Here are facts about authorities & counselling: you have a problem and do not know whom to contact? Enter the first letter of your problem here or a search item.
You need help in applying for financial aid, such as Hartz IV or social assistance or others. Here are some sample applications for
• SGBII (Hartz IV)
• SGB XII (social assistance)
Foreigners / Asylum legislationAddress:
Maschstr. 17, 30169 Hannover
Telephone: 05011 616-0
Fax: 0511 616-22905
Monday 08:00 - 12:00 Uhr
Wednesday 08:00 - 12:00 Uhr
Thursday 08:00 - 12:00 Uhr and 13:00 - 17:30 Uhr
Only with prior arrangement of an appointment!
and refugee office)
Kargah e.V. is an information centre for all female migrants (refugees, 'AussiedlerInnen', re-united family members etc). It is an organization for intercultural communication offering information as well as support for orientation and integration.
The extensive offering encompasses:
Computer - courses
Special offers for women
Special offers for children
Help explicitly for women
Agency for social welfare and asylum
Adress: Theresenstr. 4, 31535 Neustadt
Telephone: 05032 840
Fax: 05032 84334
Tuesday 08:00 - 13:00
Thursday 13:00 - 18:00
The council office has many different functions.
Detailed information are found here (German language only!)
Adress: Theodor-Heuss-Str. 18, 31535 Neustadt
Telephone: 05032 84-330
Fax: 05032 84-133
Monday 08:00 - 16:00 Uhr
Tuesday 08:00 - 16:00 Uhr
Thursday 08:00 - 18:00 Uhr
Friday 08:00 - 12:00 Uhr
The homepage of the Service for citizens (German language only) provides information to all topics of administration. You learn who your contact person will be and find opening hours of different public authorities.
Please visit the homepage of the city of Neustadt for more information.
Emplayment Office /
Agentur für Arbeit
You will learn here, what the Federal Employment Agency can do for you and what you have to do.
Agentur für Arbeit
Adress: Ernst-Abbe-Ring 23, 31535 Neustadt am Rübenberge
Telephone: 0800 45555-00
Fax: 05032 9800-166
Monday 09:00 - 12:30 Uhr
Tuesday 09:00 - 12:30 Uhr
Wednesday Only with prior arrangement of an appointment!
Thursday 09:00 - 12:30 Uhr and 15:00 - 18:00 Uhr
(Every 1. + 3. + 5. Thursday in a month)
Friday 09:00 - 12:30 Uhr
Telephone contact during:
Monday 08:00 - 18:00 Uhr
Tuesday 08:00 - 18:00 Uhr
Wednesday 08:00 - 18:00 Uhr
Thursday 08:00 - 18:00 Uhr
Friday 08:00 - 18:00 Uhr
You will learn here, what the Jobcentre can do for you and what you have to do.
Adress: Ernst-Abbe-Ring 23, 31535 Neustadt
Telephone: 05032 9800-250 *
Fax: 05032 9800-200
Monday, Tuesday, Thursday and Friday 08:00 bis 12:00 Uhr
and on appointment
* contactable by telephone Monday to Friday 08:00 – 18:00
Youth welfare service
Adress: Schillerstraße 2, 31535 Neustadt am Rübenberge
Telephone: 05032 980433
We hope you and your family feel accepted and welcomed. The city offers
many activities of children and adolescents. The Youth Welfare takes
responsibility for education and learning and advocates the wishes
and interests of young people in the public.
The German Kinderschutzbund gives advice to you and your children free of
charge. The Kinderschutzbund also offers advice especially for children and adolescents. You will find further Information here (only in German language).
c/o Tobias Mundt
Adress: Rötzberg 56, 31535 Neustadt a. Rbge
Telephone: 05032 637 77
The number against grief
It may help to talk to somebody in case you have problems with your family od in school, with your friends or partner. Educated advisors will listen to you at the children- and – youth –telephone and offer solutions - anonym, confidential and free of charge.
Anonym advice via email.
If you do not like to share your problems on the telephone you can use the anonym email advice option. Educated advisors will also help here.
Advice works via a safe system you have to log into with a personal password
and where you also can pick up the response. Do not share your password with another person nor file it anywhere.
Further information and registration is here.
The Consulting centre for females offers help for women in different circumstances, from different countries of origin and religions. The counselling can be a single one or long term. Counselling is free of charge but you
should make an appointment. Child care is possible if agreed beforehand. The staff offers quick support in case of
Adress: Leinstraße 34a, 31535 Neustadt
Telephone: 05032 7898
Tuesday 10:00-13:00 Uhr
Wednesday 15:00-18:00 Uhr
More options on appointment!
If you feel threatened by physical attacks call the police under telephone number 110. You get counselling and support at the counselling offices or with the telephone numbers listed below.
In case of domestic violence the police can banish the violator from your place. If you and your children do not feel safe at home you also can go into a women’s refuge.
Women’s refuge Hannover / Women help women e.V.
Telephone: 0511 66 44 77
Women’s refuge AWO Region Hannover
Telephone: 0511 22 11 02
Women’s refuge Nienburg
Telephone: 05021 24 24
Information centre see Consulting for females.
and Education Information office
The Family and Education Information office provides free of charge
counselling in case of family problems, parent separation and divorce.
Adress: Schillerstraße 2, 31535 Neustadt
Telephone: 05032 95380
For telephone appointments
Monday to Thursday 08:30 - 12:00 Uhr
Monday to Thursday 13:00 - 17.00
Friday 08:30 - 12:30